Shein, one of the world’s fastest-growing e-commerce platforms, partnered with Z2A Digital to accelerate user acquisition and ensure long-term growth across global markets. Through a seamless technical integration, advanced targeting strategies, and performance-first optimization, Z2A helped Shein acquire high-value new users at scale, strengthen customer retention, and outperform industry benchmarks in quality and stability. Z2A became their number one affiliate in quality.
Shein’s vision was clear: to expand its user base globally by converting new shoppers into long-term customers. The company sought not just volume but also quality, ensuring a consistent flow of first-time buyers who could become repeat customers and contribute to sustainable revenue growth. At the same time, Shein wanted to maintain cost efficiency while growing its reputation as a leading fashion and lifestyle e-commerce app.
The brand needed to ensure that a strong portion of acquired traffic came from first-time users rather than returning shoppers, something many partners struggled to deliver. At the same time, Shein’s market saturation meant that attracting incremental users required precise targeting and performance-driven strategies. Integration complexity also posed a barrier, as many partners were unable to connect effectively with Shein’s systems to provide accurate, real-time data. Finally, the company needed to balance scale with quality, ensuring growth without compromising ROAS, stability, or retention, requiring a partner with both technical expertise and performance marketing excellence.
Seamless Technical Integration
Z2A overcame integration challenges by building a direct API connection to Shein’s platform, something that many other partners failed to achieve. This gave Shein accurate, real-time data and confidence in the scalability of campaigns.
New User Growth Focus
Z2A prioritized new user generation, consistently delivering 12–13% new daily users, significantly above industry benchmarks of ~10% or less. This focus on incremental traffic ensured Shein was expanding its customer base rather than recycling existing users.
High-Value Audience Targeting
By leveraging data-driven segmentation, Z2A focused on high-intent demographics most likely to become loyal customers. Campaigns were aligned with Shein’s product categories and seasonal trends to maximize relevance.
Multi-Channel Media Buying
Campaigns spanned across programmatic networks, social platforms, and CTV to ensure both reach and efficiency. Creative assets were continuously tested and optimized for engagement and conversions.
Continuous Optimization
Performance was tracked in real time, enabling Z2A to refine bidding strategies, improve creative impact, and allocate spend toward top-performing channels. This ensured long-term ROAS stability and retention.
Through a combination of technical expertise, precise targeting, and performance-first optimization, Z2A Digital helped Shein achieve its goal of scaling global growth with quality at the forefront. By delivering a steady flow of new, high-value users and ensuring seamless integration, Z2A became Shein’s trusted partner for user acquisition and was recognized as their number one affiliate in quality.